Launched in 2025, NBSO is an independent platform built to help Canadian players find safe and reliable online casinos. Our team brings years of experience across iGaming research, casino auditing, and responsible gambling practices. We focus on gathering real complaints, studying player experiences, and analyzing feedback to deliver clear, honest reviews. Our mission is to give players the tools they need to make smart choices and avoid gambling sites that fall short.
To do this, we combine deep research with firsthand testing, studying complaints, checking user reviews, and directly evaluating casinos. This allows us to identify platforms that offer fair play and those that don’t.
Our Purpose
At NBSO, we aim to make online gambling safer and fairer for Canadians. Our research goes beyond surface-level reviews. We collect complaints, analyze user feedback, and test casinos ourselves to uncover how they operate.
By digging into real complaints and tracking unresolved issues, we spot casinos that treat players unfairly. Justice for players means having straightforward information based on facts, not just promotional claims. Our goal is to guide Canadians to trustworthy platforms and help them avoid sites that don’t deliver.
Our Approach
We focus on finding the best online casinos for Canadian players through thorough research and real feedback. Our process includes:
- 1️⃣ Collecting Complaints & Feedback: We actively gather complaints from players, read reviews on forums, and analyze direct feedback to understand what’s working and what’s not.
- 2️⃣ Research & Analysis: We review casino licenses, payment systems, security measures, and player experiences to build a complete picture of each site.
- 3️⃣ Testing & Evaluation: We play the games, check payout times, read terms closely, and test how casinos handle common issues.
- 4️⃣ Rating & Review: Our reviews highlight the good and the bad, showing where casinos meet standards and where they fall short.
- 5️⃣ Continuous Monitoring: We keep our reviews updated by tracking new complaints, studying changes in casino policies, and listening to player experiences.
Meet Our Editor: Andrew Rainnie
Andrew Rainnie brings over 10 years of experience in the online gambling industry. His work involves researching casinos, reading through complaints, and breaking down complicated issues to provide practical advice.
Andrew’s background includes writing for trusted gambling platforms like Gambling.com, where he offered insights, solutions, and tips for players. His role at NBSO focuses on gathering real data, testing casinos firsthand, and giving readers honest, straightforward reviews.
Why Players Trust NBSO
- We don’t work for casinos. Our findings are based on research and real user feedback.
- We’ve studied over 1,200 cases of feedback, complaints, and casino issues.
- We focus on helping Canadians find safe, reliable platforms.
- Our reviews are designed for Canadian players, including payment methods, local rules, and common concerns.
If you’re dealing with a casino problem, we’re here to help. Visit our Complaint page to share your complaint. NBSO.ca – Because when it comes to online gambling, your fairness and justice matter.