Jackpot City is one of the longest-running online casinos available to Canadians, operating since 1998 with more than 3 million registered players worldwide. Its Las Vegas-inspired theme and sleek layout still feel modern, backed by licensing from both the Alcohol and Gaming Commission of Ontario (AGCO) and the Kahnawake Gaming Commission. This combination of history, trust, and strong local licensing makes it one of the most secure gaming choices for Canadian players in 2025.
C$1,600
Quick Overview
Feature | Details |
|---|---|
Welcome Bonus | Up to C$1,600 |
Minimum Deposit | C$10 |
Average RTP | 97% |
Games Available | 1,350+ |
Top Providers | Apricot (ex-Microgaming), Pragmatic Play, OnAir |
Withdrawal Speed | 1-3 days |
Licences | AGCO, iGaming Ontario, Kahnawake |
Languages | English, French, Spanish, German, Italian, Russian |
Customer Support | Email, Live Chat 24/7 |
Casino Games & Software
Jackpot City prioritizes quality over quantity, offering over 1,350 games powered by respected software studios like Apricot, Pragmatic Play, and Games Global.
Highlights
- 900+ slots including exclusive Apricot titles
- 100+ table games across blackjack, roulette, and baccarat
- 88 live dealer tables hosted by OnAir and Pragmatic Play
- Free demo mode available for RNG games
The casino’s “New & Exclusive” and “Recent Big Wins” tabs make it easy to explore trending titles. Popular progressive jackpots include Mega Moolah and 9 Masks of Fire, with top prizes often reaching into the millions.
Top 5 Jackpot Slots
- 9 Masks of Fire HyperSpins – up to C$42M
- Mega Moolah – over C$6M in prizes
- Poseidon WowPot Megaways – around C$3.9M
- African Legends – over C$120K
- Assassin Moon – up to C$250K
Table Games & Live Casino
The table game section includes over 100 classic titles and unique versions like:
- Premier Blackjack with Side Bets (21+3 and Perfect Pairs)
- Extreme Multifire Roulette with multipliers up to 2,500×
- Double Double Bonus Poker – RTP of 98.98%
The live casino area adds 80+ real-dealer games, including ONE Blackjack, Fortune Roulette, and Sweet Bonanza Candyland, where the Sugar Bomb feature can hit a 20,000× multiplier.
Deposits & Withdrawals
Jackpot City accepts nine major payment options, making it easy for Canadians to fund accounts safely:
Deposit Methods:
- Interac (recommended for speed and security)
- Visa / Mastercard / American Express
- Paysafecard / Flexepin / MuchBetter
- eCheck / Instadebit
Withdrawal Options: Interac, Visa, MuchBetter, Instadebit, ecoPayz, and eCheck.
Processing time: Usually within 24 hours, faster than most competitors.
Minimum withdrawal: C$50, which is higher than ideal, but the process is reliable.
Pro tip: Use Interac for the fastest payouts and lowest transaction errors.
Mobile & App Experience
The Jackpot City app is available on both iOS and Android, boasting a 4.4★ Google Play and 4.6★ App Store rating. Players can use biometric login, two-factor authentication, and access all desktop games on mobile.
The browser version is equally strong – fast loading, responsive, and visually consistent. Whether you’re playing Mega Moolah or Premier Blackjack, animations remain smooth and stable even on mid-range devices.
Security, Fairness & Licensing
Jackpot City operates under two major Canadian licences:
- AGCO / iGaming Ontario for legal play in Ontario
- Kahnawake Gaming Commission for broader Canada
Security measures include SSL encryption, firewall protection, and independent RNG audits by eCOGRA, ensuring game fairness and data privacy.
The casino also integrates responsible gambling tools such as deposit limits, self-exclusion, and fit-to-play confirmations before logging in.
Customer Support
Support options are available 24/7 via live chat and email ([email protected]). While there’s no phone line, the Help Centre FAQ covers most basic issues, and user feedback from Trustpilot notes that the team is “quick and polite.”
What Reddit Users Say About Jackpot City
Reddit discussions about Jackpot City reveal a mix of nostalgia and ongoing trust in the platform. While some players mention the site’s classic look or slower withdrawals, most agree it remains one of the most reliable and enjoyable online casinos for Canadian users in 2025.
Recent threads on Reddit indicate that Jackpot City remains a draw for loyal players, despite occasional minor issues.
“I still play at Jackpot City now and then. Payouts are a bit slow, but I can’t quit their slots. I had a $500 win last month and it took 4 days to get it.”
– u/ZenVoltage, r/OnlineCasino (4 upvotes)
“Same here, their slots are fun. Even though the payouts aren’t the quickest, I keep going back for the game variety.”
– u/Remarkable-Player, r/OnlineCasino
Overall, players appreciate Jackpot City’s slot selection and steady reliability, even if withdrawals sometimes take longer than newer casinos like Cashed or Lucky Ones. This aligns with our own testing, where payout times averaged 1-3 business days, confirming that Jackpot City remains a trustworthy but slightly slower operator when it comes to cashouts.
Here are two Reddit comments that reflect a nostalgic but optimistic view of Jackpot City among long-time players. HannahStone- mentions the classic appeal of the casino and its older Microgaming slots, which suggests that the platform still resonates with users who have been around since the early 2000s. That sense of “nostalgia” implies that Jackpot City’s longevity and familiar design are part of its charm, especially for those who value stability over constant reinvention.
Minute_Anomaly echoes this sentiment, describing Jackpot City as “not the flashiest, but reliable and still fun.” This highlights what many veteran players appreciate most – dependability. While newer casinos may focus on flashy visuals and thousands of titles, Jackpot City continues to deliver consistent gameplay and trusted service. Together, these reviews portray Jackpot City as a steady, classic choice for players who prefer a tried-and-true experience over novelty.
The following comments reflect how long-time players perceive Jackpot City in 2025.
Vicki_G_Smith recalls it as her first online casino, admitting she left because it felt outdated, yet her curiosity about returning shows the brand’s enduring pull. In response, FrozenThread21 points out that while the interface feels “old-school,” the casino remains one of the most stable and efficient for straightforward gaming and quick withdrawals.
Together, their exchange highlights a key insight: Jackpot City may not dazzle with modern visuals, but it continues to win loyalty through dependable performance and smooth cashouts – the qualities that matter most to returning Canadian players.
After more than 25 years online, Jackpot City remains one of the safest and most consistent gaming sites for Canadians. Its standout strengths are:
Pros:
- Excellent mobile app with fast loading
- Same-day e-wallet payouts
- Thousands of quality slots and table games
- Proven trust record since 1998
Cons:
- High C$50 withdrawal minimum
- Limited support beyond live chat
Final Score: 4.7 / 5 (Excellent)
If you’re looking for a Canadian-licensed, mobile-ready casino with reliable payouts and verified fair play, Jackpot City still delivers a polished, modern experience worth signing up for in 2025.